The Four Seasons Approach (w/ Rob Hagelberg)
Noah Kagan Presents
00:00
The Culture Frameworks That Cann't Give You Direction
We succeed when we have a clear understanding of our objectives. When we provide great service, itll it'll yield appropriate profitability. Our people are our greatest asset toke to our success. We want the individuals y who work here on the staff to use their personalities. It's not that we expect the guests to help us, but the staff needs to,. needs to be able to take the signals from the guests and modify our normal standards to meet the needs.
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