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Challenges and Lessons in Infrastructure Management
The chapter delves into the challenges faced by Unisuper during a major outage due to the accidental deletion of their entire account on Google Cloud Platform, stressing the importance of disaster recovery planning. The discussion expands to touch on transitioning infrastructure between different platforms, licensing requirements for cloud services, risks of accidental data deletion, and the significance of thorough checks and improved processes to prevent future incidents. The conversation also emphasizes the complexities of managing VMware environments, the importance of observability in software development, and the balance between enterprise solutions and open-source projects in technology infrastructure.