#363: Leading Loyalty Insights from the USA
Let's Talk Loyalty
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The Importance of Sharing Your Experience
I think the advocacy is huge. It might be, yes, an expensive acquisition cost in terms of getting that first engagement. But I guess there is, yeah, huge shareability. And again, in favor of the frequent flyers who like you want to be able to avail. So definitely a rapidly shifting market and so much going on. Totally.
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