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How to Measure Your Impact on Your Team
It reflects back in a few ways. One of them was the metrics around the cost of incidents that we've had here over year, which we saw pretty significant drop in it's like a fivefold decrease I think it was. Over year also happiness retention also things like internal surveys and just the overall feedback from the customers. The work is really visible so in terms of okay our planning and the deliveries of it and we do regular updates on the things that we've achieved. Everyone's been pretty receptive to these efforts and very encouraging, which is awesome.