The Strategy Skills Podcast: Strategy | Leadership | Critical Thinking | Problem-Solving cover image

556: Award-Winning Strategist Hernan Tagliani on What Brands Get Wrong About Multicultural Marketing

The Strategy Skills Podcast: Strategy | Leadership | Critical Thinking | Problem-Solving

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Creating Welcoming Retail Experiences for Multicultural Customers

This chapter explores the importance of creating a welcoming atmosphere for multicultural customers in retail settings. It emphasizes the need for bilingual staff and materials to better connect with the Hispanic community and highlights the value of cultural representation in stores.

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