The Power of Listening to People

In 2011, I got an email out of the blue from a couple down in East Sussex. And they gave me their pretty much their entire financial history on an email. They basically had been very narrowly ripped off, narrowly avoided being ripped off by Charlton advisor. The guy in this couple was a bit of a internet sort of savvy dude. He turned online and he found me on YouTube. At the bottom of it, he said, having watched several of your videos, we feel like we know you and can trust you. Will you work with us? "I'm just sitting back in my chair and going, well, that's weird"