If you're hiring for punctuality, and obviously you would expect employees to show an extreme degree of loyalty. Do you worry that your not hiring for enough, what's called disagreeability in the personality literature? People who will contradict their superiors, people who will pick fights. They're a pain to work with, but it's the end of the day, they bring up points that other people are afraid to say or won't even see. But i know that certainly, when i was at the agency in director sa, i wanted people to challenge what i was saying. I wanted to be tested. And so you want people to be willing to speak up. In my book, i talk...

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