What Is Outcome?

What is outcome? I think a lot of people jump to usage, but there's different types of things. There's financial impact, which is like revenue. Even within usage, you know, it will be easy for us to release a new feature that gets used, but really just consumes usage that was previously happening some other way. So as in intercoms, actual value to a customer isn't any more net valuable. It's just we've moved some usage from one part of the app to another. Yeah. We have this value, ship to learn here internally and that's obviously a big part of that too.