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Peak social media: Building better platforms

FT Tech Tonic

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The Future of Social Media

I think we're already seeing a sort of balkanization happening. There is this broad trend to centralize everything on the internet through massive networks like Twitter and Facebook that just turned everybody up together in one place. I do think there is a bit of a reckoning now where people realize that they're going to these platforms, but not necessarily for authentic interactions with people that they know and might meet in the real world. And could artificial intelligence spell the end for the social media landscape as we know it? You have all these bots whose job was to be as friendly and supportive and engaging with you as possible. And we can't tell who's real and we can't telling who's not real

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