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The Importance Of Balancing Accountability And Empathetic Leadership In Small Business Management

The Jason and Bart Show

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The Importance of Empathy in Agency Ownership

"I think where my concern is in working with a lot of agency owners is just how many of them either feel or actually are hijacked by their own companies and their employees," she says. "A lot of it is around this idea of like empathetic or servant leadership without accountability, that's what I see."

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