The Problem With Workflow Acquisition

"There isn't anything that replaces workflow," he says. "I mean, if it went away, the way that you would replace it is by doing things slower and or in a more cumbersome way." He's concerned about not being in control of things that you rely on such as YouTube ad buys but also tools like Trello which have been bought recently. 'This is actually just what we were talking about with Facebook earlier, right? Like you achieve a lot of success on Facebook, but then suddenly you're actually quite vulnerable'