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a16z Podcast: Building Brands and Running Retail -- Ron Johnson and Tristan Walker Break It Down

a16z Podcast

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Mindshare vs Market Share

This chapter explores the vital connection between customer loyalty and brand success, emphasizing that passionate advocates for a brand can drive organic market share. It discusses the evolution of retail strategies, with a focus on how brands transitioning from online to physical stores can thrive by cultivating a strong brand identity. The conversation also highlights the importance of adapting to changing market dynamics and overcoming outdated practices to foster innovation in brand building.

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