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Ep47 - Chris Voss: "Never Split the Difference"

Talks at Google

00:00

How Do You Begin a Negotiation?

"There's a general rule I can get in a negotiation in 10 or 15 minutes, information that would have taken me at least two weeks to acquire," he says. "If somebody's talking to you, you've got something they want. Period." He adds: "It doesn't matter what leverage they have on you. What matters is what they think of the leverage you have on them"

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