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How Chick-fil-A Achieves Fantastic Customer Service with Shane Benson
The EntreLeadership Podcast
Are We Having Influence?
Chick-fil-A is known for saying, my pleasure. Founder truat cathy wanted every team member to do that as well. Shane says kindness can be really simple but it doesn't mean it's always easy. "It just takes perseverance and patience"
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