CS BluePrint: CS Articles and Brainstorming
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How Do You Get Into Customer Success?
jeff: The more the c s m knows about the industry, then that's a real game changer. We actually just hire a c s m that comes from one of the industries we serve. If you like us, work in one of those companies, we should be looking fr people out of those industries. Think about how much more value you could provide to the business now, your customer.
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