Why Knowledge Work Hides and Why Visibility Matters

Knowledge work hides in ways that physical work never could. That invisibility creates a dangerous pattern: you say yes to one more matter and before you know it, your entire team operates beyond capacity. 

In this episode, I use real examples from law firms using Kanban boards to demonstrate how making your work visible can fundamentally change how your team coordinates, communicates, and makes decisions about your capacity.

Get full show notes, transcript, and more information here: https://www.agileattorney.com/85