The biggest airlines just reported record revenue in this last quarter. Lawmakers are proposed to bill that would make it harder for airlines to offer a schedule that they can't staff. The transportation department is looking to kind of harden the rules around consumer protections.
Across the United States, airline travel this summer has been roiled by canceled flights, overbooked planes, disappointment and desperation.
Two and a half years after the pandemic began and with restrictions easing, why is flying still such an unpleasant experience?
Guest: Niraj Chokshi, a business reporter for The New York Times.
Background reading:
- The question for many travelers is whether they can trust airlines to get them where they want to go on time. Here is what to know about the air travel mess.
- Travelers on both sides of the Atlantic have endured long lines, delays or cancellations, and plenty of frustration. Is this the new normal?
For more information on today’s episode, visit nytimes.com/thedaily.
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