What Was Your Defining Moment as a Product Leader? Part 1: Process
Fearless Product Leadership
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Learning From Customers Is More Important Than Being Right
Nicole Brolin: "I have more of a mindset of I'm smart and I think I generally know the right answer here" She says running experiments in something like an e-commerce funnel taught her that most of the time you're wrong. It was really humbling for me as a product leader, she says. Next we hear from Nicole Brolin who explains why you must care more about learning from customers than your smart ideas or being right.
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