Behavioral Science For Brands: Leveraging behavioral science in brand marketing. cover image

Interview: William Poundstone, author of Priceless, on anchoring, fairness, and the myth of “fair value”

Behavioral Science For Brands: Leveraging behavioral science in brand marketing.

00:00

How to Talk to Customers When Costs Rise

William advises transparency about cost increases and distinguishing fair price adjustments from price gouging to retain customer goodwill.

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