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The #1 Reason You Blow Up in Hard Conversations - With Simon Goode | Ep 360

The Futur with Chris Do

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Navigating Emotional Responses in Tough Conversations

This chapter examines the evolution of our reactions to social challenges in contrast to ancient survival instincts. It emphasizes the importance of emotional resilience, self-awareness, and effective communication strategies for handling difficult conversations, particularly with clients. By reframing perceived failures as opportunities for growth, the chapter illustrates practical techniques for maintaining calmness and empathy during tense interactions.

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