Invest Like the Best with Patrick O'Shaughnessy cover image

Neil Mehta - Finding Future S&P 500 Companies - [Invest Like the Best, EP.419]

Invest Like the Best with Patrick O'Shaughnessy

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Craftsmanship and Customer Experience

This chapter explores the formative experiences of a notable investor, emphasizing the impact of craftsmanship on business philosophy and investment strategies. The discussion intertwines the evolution of Coupang's delivery service with the investor's focus on creating jaw-dropping customer experiences through innovative practices. It advocates for a deeper appreciation of quality and artistry in business, highlighting the transformative potential of visionary founders and sustainable growth.

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