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2min chapter
Redefining Compensation to Better Align CS Roles with Revenue Goals
Unchurned - The No. 1 podcast for Customer Success
Evolving Customer Success Roles and Sales Alignment
This chapter explores the importance of Customer Success roles in organizations, emphasizing their critical function in customer retention and new business acquisition. It advocates for a renewed account management strategy that allows sales teams to concentrate on new client acquisition while maintaining strong relationships with existing customers.
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AI-powered
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Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode