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From a narrow ICP to a wide-open market – Lessons from Webflow’s Bryant Chou on using customer empathy to get product-market fit

In Depth

CHAPTER

Webflow - Is Sergi the Customer?

Sergio: We never built a product spec sheet ever because we just operated off of our intuition or what Sergi needed. In the early days, where we would come up with the product idea in the morning and ship it by the afternoon. Very quickly, we got up to 150 CSS declarations that were supported in Webflow.

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