Banking Transformed with Jim Marous cover image

Enhancing Customer Experiences Through Collaboration

Banking Transformed with Jim Marous

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The Importance of Understanding Your Client Base

When you talk to our largest financial institutions, they want scale. So being mindful of the various treatment strategies that you need to deploy as a third party provider is really critical and annoying their client base. You know, it's interesting when I was in banking, which is a long time ago, a lot of my primary solution providers that I used were hard for me to know who I should talk to. That's even a bigger problem today.

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