
Ep. #59, Learning From Incidents with Laura Maguire of Jeli
O11ycast
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Resilience and Reliability in Time Pressured, Ambiguous, and Uncertain Environments
Some old school monitoring is like, well, we need an alert if any request takes more than two seconds. We're going to prevent all the accidents or all the other things that could possibly go wrong. And so we need to be thinking about these things in terms of how do in time pressured, ambiguous, and uncertain environments, how does the human brain work? How does the humanbrain work like with the tools and technology that they are working with? And then how do they work collectively across a distributed team?
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