No-show and cancellation conversations are some of the most charged and controversial among therapists. There are constant debates about whether to charge for cancellations or not, how much notice is reasonable to therapists, and how strict or flexible to be with these policies.
This week we deep dive into the huge importance of having clear policies that have been communicated to clients, building flexibility into policy to centre the therapeutic relationship, and why it’s valuable to charge what you are worth, adhere to your policies, and stand firm in your decisions.
Join us on Patreon for bonus content at www.patreon.com/edgeofthecouch or share your thoughts and questions via DM on Instagram @edgeofthecouchpod, email at connect@edgeofthecouch.com, or voice note at speakpipe.com/edgeofthecouch.
We have partnered with Janeapp, an all-in-one practice management software. You can learn more at Jane.app/mentalhealth. Or, if you are ready to get started, mention Edge of the Couch in the note during sign up.
Alison McCleary
www.alpenglowcounselling.com
@alpenglow_counselling on Instagram
Jordan Pickell
www.jordanpickellcounselling.ca
@jordanpickellcounselling on Instagram
Edge of the Couch
www.edgeofthecouch.com
@edgeofthecouchpod on Instagram
We're taking the couch on the road! Join us between May 9th and May 24th, we'll be heading to 8 Canadian cities for a LIVE episode recording and a chance to connect with other therapists in your area. We hope to see you there!
We are going on a cross-Canada tour in May 2026! Keep an eye out for dates!
Join us on Patreon for bonus content at www.patreon.com/edgeofthecouch or share your thoughts and questions via DM on Instagram @edgeofthecouchpod, email at connect@edgeofthecouch.com, or voice note at speakpipe.com/edgeofthecouch.
We have partnered with Janeapp, an all-in-one practice management software. You can learn more at Jane.app/mentalhealth. Or, if you are ready to get started, mention Edge of the Couch in the note during sign up.
Alison McCleary
www.alpenglowcounselling.com
@alpenglow_counselling on Instagram
Jordan Pickell
www.jordanpickellcounselling.ca
@jordanpickellcounselling on Instagram
Edge of the Couch
www.edgeofthecouch.com
@edgeofthecouchpod on Instagram
