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Keep Them Coming Back with Proven Client Retention Strategies

The Home Service Expert Podcast

CHAPTER

Empowering Contractors in HVAC Innovation

This chapter focuses on the challenges faced by contractors in the thermostat installation industry, emphasizing the need to prioritize their roles over direct consumer sales. Discussion includes strategies such as subscription models and monitoring systems to enhance customer retention and improve service efficiency. The chapter also explores the transition to modern technologies like wireless heat pump systems, addressing installation challenges while aiming for operational improvements.

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