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The Power of Cluster Analysis to Reduce Egocentric Biases
Madupa Akenola: There is power in data that allows us to connect people who are similar or who you would never think are alike. She says Aparna's talk shows that entire countries have egocentric biases the same way we do as individuals. Madupa: How might we employ this type of analysis in our organizations? And what other areas could your organization benefit from a deeper dive into behaviors and interests using cluster analysis?