The Use of AI in Nonprofit Organizations

This chapter explores the use of artificial intelligence (AI) in nonprofit organizations, addressing its disruptive nature and potential to change work processes. It discusses the benefits of AI, such as faster decision-making based on data analysis, but emphasizes the importance of seeing AI as a tool to augment human staff rather than replace them. The chapter also discusses concerns surrounding AI in the workforce, the need for AI-specific positions, and the importance of integrating AI into all jobs while reskilling staff.