2min chapter

How I Built This with Guy Raz cover image

Stitch Fix: Katrina Lake (2018)

How I Built This with Guy Raz

CHAPTER

How to Deliver a Really Personal Experience in Apparel

I felt like there was this massive depersonalization of retail that was happening which when you're buying toilet paper or iPhone chargers or diapers is fine. You don't need that to be personal. So the idea was how can you deliver a really actually personal experience in apparel and use data and technology to make that scalable and to make that better.

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