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2min chapter
Striking a Balance in Personalization and Fraud Detection - with Gerald van den Berg of Etsy
The AI in Business Podcast
The Future of E-Commerce and Retail
The world is getting a lot more dynamic and real time, Jared says. Data can help businesses predict what's going to happen in the future, he adds. Personalization has become an increasingly important part of e-commerce for Etsy. The company will continue to focus on customer service as it expands into new areas such as home furnishings with its "Etsy Home" brand.
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