2min chapter

99% Invisible cover image

According to Need wins duPont-Columbia Award

99% Invisible

CHAPTER

How to Help a Homeless Person in Alameta County

Two one one is a kind of hot line for homeless people who are looking for help with things like shelter or housing in alameta county. When the operator says the c e s programm, she's using an acronum for the coordinated entry system. One thing it does is create a big master list of homeless people that all the non profits in a particular community are working off of. This helps to insure that two different organizations aren't trying to assist the same and without knowing it.

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