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SaaStr 662: Things You Think as a First-Time Founder That Just Ain’t So With Lattice Co-Founder & CEO Jack Altman and Saastr Founder & CEO Jason Lemkin
The Official SaaStr Podcast: SaaS | Founders | Investors
How to Get Good at Loss Calls
If you get really good at this at loss calls, right? Most companies don't even report details on losses. But there can be magic if you build relationships. There is and that requires a certain confidence to extract the critical feedback which is also important interpersonally. That requires the confidence to say, Hey, I want to hear why this product isn't right for you. You're not going to offend me. Like really give it to me. Tell me why it's not interesting or why it doesn't work for you. Oh my God. This one, I kind of want to shout from the roof. I actually thought you want to send this one. I knew this would drive
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