Mastering Effective Communication through Understanding and Active Listening

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The chapter highlights the importance of having conversations focused on understanding rather than proving a point. It delves into asking deep questions, active listening, and setting goals to develop effective communication skills as a superpower. The discussion includes insights from challenging mediation sessions that emphasize the significance of active listening and techniques like looping for understanding in conflict conversations.

Patrick Donley (@JPatrickDonley) sits down with best-selling author, Charles Duhigg to discuss his latest book, Supercommunicators. You’ll learn why Charles decided to become a writer, how challenges in his own life have led him to write his best-selling books, what supercommunicators do that average people don’t do in conversation, how to handle hard conversations using a technique called “looping,” what his hopes for the book are, and much more!

IN THIS EPISODE, YOU’LL LEARN:

00:00 - Intro

02:56 - Why Charles decided to become a writer.

06:47 - Why his most successful year was also one of his hardest years.

11:03 - How writing Supercommunicators solved a problem in Charles’ own life.

11:03 - Why it is important to understand the matching principle.

16:27 - What do supercommunicators do that average people don’t do in conversation.

23:23 - Who his supercommunicator role models are.

27:44 - What is neural entrainment.

30:27 - What are the 3 buckets of conversation.

35:46 - How to handle hard conversations using a technique called "looping".

42:53 - What his hopes for the book are.

And much, much more!

*Disclaimer: Slight timestamp discrepancies may occur due to podcast platform differences.

BOOKS AND RESOURCES

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Recommended Book: The Power of Habit by Charles Duhigg.
Recommended Book: Supercommunicators by Charles Duhigg.
Recommended Book: Non-Violent Communication by Dr. Marshall Rosenberg.
Check out: TIP098: The Power Of Habit By Charles Duhigg w/ Preston & Stig | YouTube video.
Check out: TIP131: Smarter, Faster, Better by Charles Duhigg | YouTube video.
Check out the books mentioned in the podcast here.
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