Scaling DocuSign: CIO Shanthi Iyer Talks AI, Automation, and a Data-Driven Future
Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)
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The Chief Information Officer of DocuSign
The docuSign grew too fast. And we also solved that kind of scale problem by throwing bodies at the problem. So I would say the past year has been really transforming our business processes. The other area that we have, I want to say taken off a bit more aggressively is data considering that I come from data background. We did not have mature practices around data, data management treating the data as a big asset for us. That's an area of focus right now for me and my team.
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