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Chatbots Are Not Really Used for Anything, Umm.
Chapbots have been around since the sixties, but haven't reached wide deployment. They should be in group conversations where they're not trying to help you, says John Defterios. In a group conversation, the bot can speak because it has something to say, right? It can just sit there and watch the conversation and be kind of thinking about things that it might say,. And just jump in if it actually has something that it's confident is relevant to add.