The Importance of a Leader in a Company

I think sometimes we focus too much on testing. Testing is something we do. I liken it to a scientist running experiments in a lab. The theory, for me, goes into understanding the risk that is important to the client. There's all kinds of risks that customers can be concerned about. We can then create some experiments or tests to try to understand better what that current risk exposure is so the CEOs and things can make informed decisions. Generally profit is based upon two things. It's based upon revenue versus cost. As quality assurance people, I think we can have an impact on both of those whereas  a lot of times we just focus on cost but we can also impact revenue