What's the Best Way to Get Richer Data?

3min Snip

00:00

Play full episode

Summary

Transcript

Episode notes

A great way to get richer data, rather than just more data, is to say that the person right. So your view is that we should go ahead with x. Now tell me all the reasons why we absolutely shouldn't. And if i was trying to convince you that you needd talk me out of this, what would you say? Once you've done that, then you can circle back around and say, ok, so now let's talk es out of the argument you've just made. But oftentimes people who have made up their minds have considered what are some of the reasons not to pursue an alternate path.

Eric Pliner: Difficult Decisions Eric Pliner is chief executive officer of YSC Consulting. He has designed and implemented leadership strategy in partnership with some of the world’s best-known CEOs and organizations. Eric’s writing has been featured in Harvard Business Review, Fortune, Forbes, and Fast Company. A member of the Dramatists’ Guild of America, Eric is co-author of the U.S. National Standards for Health Education and Spooky Dog & the Teen-Age Gang Mysteries (with Amy Rhodes), an Off-Broadway theatrical parody of television cartoons for adults. He is a board director with Hip Hop Public Health. He is also the author of Difficult Decisions: How Leaders Make the Right Call with Insight, Integrity, and Empathy*. In this conversation, Eric and I discuss the difficult and sometimes awkward moments when we engage other stakeholders in our decisions. We explore the language to use when discussing a stakeholder’s role in a decision. Plus, Eric details how to establish clear expectations about involvement in decisions to avoid sending messages that we otherwise don’t intend. Key Points Clarify who you will engage and how you intend to do so. Before discussing a decision with a stakeholder, explain how the decision is going to be made. Make it clear if you’re offering them a views, a voice, a vote, or a veto. Standardize your individual and team processes for decision-making. Ask the stakeholder for input — and go deeper with a second or third question to appreciate what’s behind what they’ve said. Remind stakeholders how the decision will be made when you conclude. Don’t underestimated the importance of this step. Interview Notes Download my interview notes in PDF format (free membership required). Related Episodes How to Influence Many Stakeholders, with Andy Kaufman (episode 240) How to Deal with Opponents and Adversaries, with Peter Block (episode 328) The Way to Make Better Decisions, with Annie Duke (episode 499) Handling a Difficult Stakeholder, with Nick Timiraos (episode 581) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.