Introduction

Freshworks, one of the most successful SaaS companies that was listed on Nasdaq in 2021, wanted to hit $1 billion in annualised revenue by 2023. What made it stand out was also its employee-first approach.

That it took the company just 5 years to climb from $1 million in ARR in 2010 hit $100 million indicated that the target could've been achieved. but it's 2023, and Freshworks is only halfway towards the goal.

How is the company planning to pursue its profit goals?

Tune in to fine out.

Recommended reading: How Freshworks is going from being a ‘people-first’ to a ‘profits-first’ company
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