Ray Dalio found himself hitting a wall of feelings at Bridgewater. His colleagues were able to tell him this hard truth and that he listened makes a good argument for a system of radical candor, writes David Frum. People have feelings about confrontation - it goes all the way down toward DNA. If you're actually not making mistakes that you're learning from, you're not learning fast enough.
Want to improve any idea? Find someone who disagrees with it. This is something legendary investor Ray Dalio knows. But there’s a difference between constructive and destructive conflict — and Dalio is a master at spotting the difference. In constructive conflict, a team has a shared goal, whether or not they have differing opinions. And this is the key to success. Cameo appearances: Steve Horgan (USA Field Hockey Director of Umpiring), Daniel Amen (psychiatrist, founder of Amen Clinics).
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