Is It Easier to Be a Consumer of Data Infrastructure?

Eric Rutter: It can be really easy when you are working on a product to tell yourself stories about the user that may or may not be true. As a consumer, I'm trying to solve a specific problem inside my company, right? Didn't. He says he's been thinking about how to break out of that pattern and put himself in customers' shoes. "When it's all consuming, it's really hard to have an objective view"