EP 63 | Jay Nathan & Jeff Breunsbach (Customer Imperative) How to set up Customer Success for churn shattering results.
CHURN FM
00:00
How to Set Expectations for Changes in Your Business
It starts with setting the right expectations it's something that doesn't come up often in responses to this question i think brian balfour is a last person to mention it. 90 days is probably not going to be a realistic expectation to make changes uh but again like as you just highlighted now j just depends on the type of company and the product itself if you cannot makes a difference. Andrew: I loved everything that you highlighted there as well because it's a lot of what we talk about frequently on the podcast. It's been a pleasure sharing with both of you today maybe it's anything you want to leave us any final thoughts ways they can keep up with what you're up
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