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Governance Series: Implementing Operating Models in Your Firm

Transforming: Tales of Business Evolution

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Enhancing CPA Firm Operations through Governance

This chapter explores the implementation of structured operating frameworks within CPA firms to improve business operations and performance. The speakers discuss the critical role of key performance indicators (KPIs), strategic planning, and a people-first approach in successful transitions to new models. Additionally, they emphasize the importance of emotional intelligence and effective governance in fostering collaboration, enhancing workplace conditions, and driving firm growth.

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