I've always come to all of these conversations with a real open mind. And when I'm asking the why and coach me on those type questions, it's pretty genuine because there's just so much should be learning at any given time. Yeah, it's definitely true at your scale and how much is going on with organizations. There's also the person, I guess, who's looking at this or bringing the problem. They've probably spent more time than the manager thinking about it, right?
https://fellow.app/supermanagers/john-gleeson-motive-a-compass-is-better-than-a-roadmap-becoming-a-manager-of-managers/
When an organization is experiencing hyper growth, it can be difficult to remain aligned.
That’s why having a north star is crucial in guiding the team in the right direction.
John Gleeson is the Vice President of Customer Success at Motive (formerly KeepTruckin). John joined Motive when there was only 50 employees. Today, there are over 3,000 people.
In episode #121, John shared his insights on leveraging data to ask better questions, his philosophy of understanding the why behind decisions, and the importance of building context org-wide.
Tune in to hear all about John’s leadership journey and the lessons learned along the way!
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