13min chapter

Inspiring Voices cover image

Professor Damian Hughes: How to create a high performance culture

Inspiring Voices

CHAPTER

Giving Feedback in High Performing Cultures

In this chapter, they discuss the challenge of giving feedback without upsetting people in high performing cultures. They emphasize the importance of distinguishing between challenging someone's behavior and criticizing their personality. They also mention the concept of non-negotiable behaviors and creating a culture where people feel comfortable calling each other out without resulting in personality clashes.

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