AI-powered
podcast player
Listen to all your favourite podcasts with AI-powered features
The Evolution of Banks and Financial Services
This chapter explores how banks are adapting to changing customer behaviors by expanding their services to include various financial products alongside traditional offerings. It delves into the dynamics of financial services, with customers gravitating towards specialized providers for investment needs and the challenges faced by banks in growth and market perception. The discussion also touches on the challenges faced by NRIs in India in navigating stringent KYC rules and banking procedures.