The Benefit of the Benefit of the Doubt

We have to develop positive, unnatural responses to these very common situations. If you see someone's in defense mode, and you start to be and defense mode, if we get to an impass and it's just like, i don't want to talk o the person. So what i would say nots sometimes is, can you try to focus on their pain? Can you get a sense of where they're in pain, wer what they're afraid of? Or what’s making them sad,. Just generally frustrated and and trying to understand it. Much easier to do that if you can focus on somuhissississidom.