"When some of the little things go wrong at the shop we're not in competition right it's not mission critical yet could be but when those little things happen we actually have a good time being able to talk through it as a team use it as a learning environment" "I've always tried to be aware of how a person is receiving it and and always maturing and growing in that process" 'There are going to be things that you know somebody will find hey you know this is a little off or hey this didn't come out how we expected it to immediately having the right people in'

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