11: Evidence Based Management - Changing What Is Measured
Agile for Humans with Ryan Ripley and Todd Miller
Measuring Organizational Performance Through Metrics
The chapter explores the significance of lagging and leading metrics in measuring organizational performance, discussing challenges in establishing causal links and the impact on current and unrealized value. Speakers focus on behavioral influences, changing goals, and the importance of periodically reevaluating focus areas to ensure alignment with key value areas in product development.
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