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How to Negotiate the RIGHT Way with Chris Voss

THE ED MYLETT SHOW

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The Art of Empathetic Negotiation

This chapter explores the intricate dynamics of communication in negotiations, highlighting the significance of language, tone, and empathy. The discussion covers shifting focus from self to others in dialogue, the power of tone modulation, and the distinction between empathy and sympathy. Additionally, it emphasizes authentic communication and the importance of building trust through understanding nonverbal cues and spending quality time with others.

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